Return Policy

  • FAQ:

  •  1,Do not accept the receiving of goods do not like, not suitable, size, do not meet the expectations and other personal factors to return the goods.
  •  2,The returned items must be in an unused condition along with the original packaging, and we do not accept the returned items worn, damaged, washed or altered in any manner.
  •  3,Discount goods and gift goods are not returned or replaced.
  •  4,Due to personal reasons, order the wrong size or style of the goods, and you need to bear the return and return freight.
  •  5,will conduct random inspection before shipment, which may be open on some packaging, but it does not mean that the product has been used.There may also be some packaging damage during shipping.
  •  6,New goods may have the smell of cloth or dye, which can be gradually eliminated after cleaning.Pure cotton products after cleaning easy to wrinkle, the shop after a few days will gradually become flat.
  •  7,Due to the environment and light, and computer color difference and actual product, the actual color will be subject to the actual product.

  • *None of the above circumstances are grounds for return and exchange*
  •     How to get a refund? 
  • --We will arrange a refund for you within 7 working days after receipt of your package.
  • --Online payment: We will return the money to the account you originally paid.
  • --Cash On Stock: If your order is incoming payment, we can only refund to your personal online account in SHEEPDEER HOME (no service term).
  • --Note: Freight freight does not support refund.